Receptionist - State Farm Agent Team Member
Full Time • Roseville
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened on May 1, 2025, and we’re currently a growing team of two team members plus myself. While we’re new as an agency, I bring extensive leadership experience from my previous career in education, where I served in leadership roles and developed teams built on structure, accountability, and growth.
I’m a proud father of eight (four sons and four daughters) which makes family a central part of who I am. I’m deeply family-oriented and success-driven, and I bring that same commitment into our agency every day.
I strongly believe in “paying it forward” and leaving everything better than I found it. I’m actively involved in the community and encourage our team to participate in civic and community functions. Service and leadership are not just values—they are expectations.
We place a strong emphasis on personal and professional development. I’ve built systems and structures designed to maximize both organizational performance and individual potential. Our team participates in team-building activities and has access to quarterly incentives that may include travel, games, and special events. We believe in shared wins and shared rewards, offering both team and individual performance incentives along with a Simple IRA.
We’re looking for someone who believes in teamwork, wants to grow, and is committed to building something meaningful alongside a driven, unified team. If you’re ready to be part of a mission-focused agency where collective success matters most, this could be a powerful place to build your future.
ROLE DESCRIPTION:
Thomas Hill - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Our agency opened on May 1, 2025, and we’re currently a growing team of two team members plus myself. While we’re new as an agency, I bring extensive leadership experience from my previous career in education, where I served in leadership roles and developed teams built on structure, accountability, and growth.
I’m a proud father of eight (four sons and four daughters) which makes family a central part of who I am. I’m deeply family-oriented and success-driven, and I bring that same commitment into our agency every day.
I strongly believe in “paying it forward” and leaving everything better than I found it. I’m actively involved in the community and encourage our team to participate in civic and community functions. Service and leadership are not just values—they are expectations.
We place a strong emphasis on personal and professional development. I’ve built systems and structures designed to maximize both organizational performance and individual potential. Our team participates in team-building activities and has access to quarterly incentives that may include travel, games, and special events. We believe in shared wins and shared rewards, offering both team and individual performance incentives along with a Simple IRA.
We’re looking for someone who believes in teamwork, wants to grow, and is committed to building something meaningful alongside a driven, unified team. If you’re ready to be part of a mission-focused agency where collective success matters most, this could be a powerful place to build your future.
ROLE DESCRIPTION:
Thomas Hill - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $35,000.00 - $45,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Roseville, MI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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